Family Support Services
Strengthening Families, One Step at a Time.
At SIWEC, we believe that strong families form the foundation of a resilient and compassionate society. Our Family Support Services are designed to provide holistic assistance to families facing financial, emotional, and social challenges.
What We Offer
Our trained and experienced social workers work closely with families to understand their unique circumstances and provide tailored support, which includes the following:
Financial Assistance
Support through direct aid, NTUC vouchers, and food rations for families in need.
Informational & Emotional Support
Guidance on navigating life challenges, parenting, and family dynamics.
Access to Government Schemes
We help families tap into available national programmes for financial aid, housing, education, and more.
Referral & Coordination
We liaise with relevant agencies such as:
- Family Service Centres (FSCs)
- Social Service Offices (SSOs)
- Ministry of Social and Family Development (MSF)
- Ministry of Education (MOE)
- Other community and government organizations
Mental Wellness & Counselling Referrals
For families experiencing emotional distress, we connect them with professional counselling and mental health services.
Our Approach
We begin with a comprehensive needs assessment to understand each family’s situation. From there, we develop a support plan that promotes:
01.
Stability and Resilience
Helping families overcome immediate challenges and build long-term strength.
02.
Cohesion and Growth
Supporting the development of healthy relationships and a nurturing home environment.
03.
Empowerment and Dignity
Ensuring families feel heard, respected, and supported every step of the way.
Impact Snapshot
This Impact Snapshot provides a quick overview of our work with families. The figures illustrate how many families were supported and the resources we allocated, reflecting not only the reach and effectiveness of our programs from 2022 to 2024, but also the increasing costs.
| Summary of Cases | 2024 | 2023 | 2022 |
|---|---|---|---|
| Number of families as of 1st January 2024 | 61 | 33 | 26 |
| Number of new families in 2024 | 22 | 28 | 26 |
| Number of families graduated in 2024 | 5 | 4 | 15 |
| Number of families as of 31st December 2024 | 78 | 57 | 37 |
| Total number of families supported (cash & vouchers) | 83 | 61 | 52 |
| Annual cost of family support (cash & vouchers) | $215,514 | $139,573 | $136,192 |
| One-off walk-in cases | 7 | 20 | 7 |
| Annual cost of ad-hoc support (cash & support) | $550 | $1,202 | $340 |
